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They’d see (after doing searches) that there was no Mr Morris (you) living at that address anymore and you wouldn’t get verified. Or if they’d require copies of documents instead (driving license, utility bill etc) you’d not be able to send them. I was told that the European based online sites (b**way, bvictr etc) don’t tend to ask for documents, they do behind the scenes checks on credit reports to ensure the KYC process. Posted : 24th February 2019 12:02 pm The only detail that didn’t match when signed up to Gamstop was the email address. Everything else matched and has been provided to then (Not quite sure what you’re referring to then because I have been allowed to sign up with my same name, numbers, DOB, house details etc...) Gamstop have said the whole issue is a bit silly and that really, if the details did match, then they should refund the deposit. Posted : 24th February 2019 12:06 pm Yes, you may have been allowed to sign up with the same details (name, house details, DOB etc) but as you’ve found out, they did eventually spot that you were the same person that wanted to be excluded in the first place. Had your email also matched to the one that you provided to Gamstop, then they’d have stopped you before you had the chance to sign up to any online account. To be honest, a lot of these online sites will be rubbing their hands together because you’ve given them the perfect excuse (by giving a different email address) to take your deposit and then to make you fight to get it back. They’ll claim to have not spotted it straight away when really they probably did. Had you have kept losing your bets, they may have delayed the fact that they’d spotted you for a bit longer....until you then won a bet of substantial money.

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That’s when they’d have jumped at the chance to avoid paying you out.

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Which sounds like what might have happened here. Posted : 24th February 2019 12:19 pm They’ve reviewed the case and will honour the winnings and subsequently close the account. Agreed it was an error on their end and agreed with Gamstop’s view on it.

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Posted : 24th February 2019 2:02 pm I think most wouldn’t have honoured the winnings.

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Posted : 24th February 2019 2:41 pm I think most wouldn’t have honoured the winnings. True.. but they can’t let me sign up (therefore showing an issue on their end as well as mine), deposit money, win and then not allow either the winnings or the deposit to be given. Can understand their stance on it but the system wasn’t exploited and they couldn’t leave me out of pocket when I technically signed up legitimately (all my details are correct and would pass validation) Posted : 24th February 2019 5:09 pm In order for them to provide the deposit back, the details had to match Gamstop.

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Please remember that our HelpLine on 0808 8020 133 and our 1:1 Livechat are both open 24 hours every day if you need support. Posted : 17th October 2022 11:05 am I recently started gambling again after only 3 months totally clean. Unfortunately these sites, along with advertising etc will always be there. What is important is we take responsibility for our own thoughts and actions. Its a bit like an alcoholic wanting to shut down pubs.

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Stay strong and I wish you the best in your recovery journey Posted : 17th October 2022 12:22 pm I dabbled a few years ago on these sites , they certainly will never pay you out . These are the places we go when we are desperate spend aload of money and then stress when they dont payout , i must of been crazy. Luckily i have not gambled for 6 months. Posted : 17th October 2022 4:54 pm If you have been searching any aite out your blocks are not in place to act on it Somebody close should be monitoring you and your money your post is full of the confusion we all felt at one time Contiued gambling will clear all the money have available and will cause damage you avoid them by healing and not having access to the time money location or computer those sites blatantly use the fact they are legal... they dont care about you..

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they want your money as fast as possible... obviously as you know... its your addiction to the drug of gambling that craves you Tell trusted people close what you have done. its not a money scheme.. its a vice and a mugs game... They all did APART from the email so I simply argued that if you’re not going to associate me with Gamstop (Therefore giving me the deposit), you have to let me have the winnings and technically I’m a legitimate customer as they can’t link me to Gamstop with the email being wrong. They didn’t argue because they couldn’t have it both ways in the end. Posted : 24th February 2019 5:19 pm I agree with the fact that stronger, initial checks should have been made by the online site (which I think is going to be improve by early May, whereby they have to validate and accept your details straight away rather than the 72 hours...) to check your sign up details. A simple change of email address shouldn’t have been enough to let you sign up in the first place.

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Posted : 23rd February 2019 10:46 pm I actually read, that they are obliged to give back your £50 but you would not get your winnings. Although they will argue that you did join gamstop and that is 5yr ban. So although you broke your side of the agreement to gamble free. They did act on your decision you made 8 months ago. Using a different email address didn't work as your home details still stand.

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Because you did deposit while on a ban you can fight to get deposit back. And you have to write a letter to gamstop to cancel the ban, I read that, but. The gambling sites will probably still not take you on as a player. Read any site for the playing responsibility. Posted : 24th February 2019 12:56 am Soon as gamstop alert the UK and European sites that you have asked to stop gambling because your a gambler they will close all accounts with a ban.

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They are protecting cas free spins no deposit casino games their licence to ban you. I signed up a few days ago. I don't want to gamble, and like Jason said you thought you found a way to cut corners but sorry once the casino sites know you have a problem they did a big campaign about playing responsible. Posted : 24th February 2019 1:04 am Morris, I think the point is that you signed up to Gamstop 8 months ago and you purposefully circumvented the system to allow yourself the opportunity to sign up to an online betting site. So with regards to them paying out your £200 winnings, I highly doubt that will happen. I’m glad you managed to get your money back though. Take it as a lesson learnt though in future mate.

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In fact I’m pretty sure it won’t. Gamstop doesn’t self exclude people via Email addresses, in the same way as say Twitter would. You can’t just make a new email address that isn’t used by Gamstop. The online betting companies will check ALL your details that you used to sign up to Gamstop, by using things like the electoral register, soft searches on credit report etc, and eventually will notice that despite you changing your email address, it is in fact YOU, Mr Morris, who lives at Joe Bloggs Street etc, that has requested to be excluded. That’s why I’ve never bothered to even attempt to bypass Gamstop.

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For the very reason that you’ve demonstrated. I would hate to get to a situation where I’ve been allowed on to an online site, won a substantial amount of money and then been told I can’t collect because they’ve caught me out (which they will do eventually!). At best you may get your deposit back but it’s really not worth the hassle given the chances of being found out are very high. Posted : 24th February 2019 11:55 am Just to add, even if you were to change your home address, to say your parent’s address when signing up to an online account... You wouldn’t then get past the verification process on the online betting site. I’m sure there are always going to be ways around Gamstop even in the future. I find it hard to see how they will possibly be able to plug all gaps without some sort of a national ID system. A part of me thinks that they won’t implement such a system because they want us to try and find ways around the current system so that they can continue to generate the income that us compulsive gamblers provide. Your best bet (excuse to pun) is to try and add blockers to your blockers. Have as many layers of protection as possible. Posted : 24th February 2019 5:26 pm You are searching for the wrong answers and deep down you know you are searching for the wrong answers.

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when you get stronger on that you wont seek the out as you rattle a bit and recover with help treat this as coming off a drug addiction and its clearer what needs to be done Posted : 18th October 2022 6:11 am We are available 24 hours a day, every day of the year. Just wondering if you agreed with this.. Been four months with no betting and registered wiith Gamstop about 8 months back. However I got that each today and decided to sign up for Kwiff after someone mentioned it to me. No happy with myself but what happened is frustrating..

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I managed to sign up fine with a different email to my Gamstop one (all other details the same). Was able to place £50 on one bet which came in for around £200. Little while after, the account was closed and I contacted them and they quoted a "Gamstop dispute". They requested I contacted Gamstop and provided Kwiff with my details making sure they match? (Why is this important + the only thing which won't match is the email).

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As far as I'm aware, I've done nothing wrong and am £50 out of pocket with the winnings untouchable.They said if anything did not match, they would not refund deposits. This surely wouldn't stop me having my winnings paid out though as I signed up 100% legit? Spoke to Gamstop for an hour who said it was ludicrious from the betting company and that as Gamstop isn't legally binding, that it should have no impact. I know most other betting sites paid out the balance on the account. Posted : 23rd February 2019 7:42 pm Gamstop doesn’t self exclude your email , it self excludes you from all participating companies.